Refund policy

Return, Refund & Cancellation Policy

Fashion Honey’s Boutique
Last Updated: August 11, 2026

Thank you for shopping with Fashion Honey’s Boutique.

We want you to shop confidently and understand our policies before placing an order. Because we are a boutique retailer and reseller offering limited quantities and a wide variety of merchandise, we maintain a short return-request period.

Please carefully review this Return, Refund & Cancellation Policy before completing your purchase.

CANCELLATIONS

Orders May Be Canceled Before Final Fulfillment

We understand that sometimes plans change.

Customers may request cancellation of an order before the order enters final fulfillment, packing, or shipment processing.

If you need to cancel an order, contact Fashion Honey’s Boutique as soon as possible after placing your order.

If we are able to stop the order before final fulfillment begins, we will cancel it and initiate the applicable refund to your original payment method.

When an Order Can No Longer Be Canceled

An order generally cannot be canceled once it has:

  • Entered final fulfillment or packing;

  • Been fulfilled in our system;

  • Been transferred to a shipping carrier;

  • Been shipped; or

  • Entered production for customized, personalized, sublimated, DTF, printed, or made-to-order merchandise.

Because we work to process orders quickly, there may be a short period between order placement and final fulfillment.

Submitting a cancellation request does not guarantee that the order can be stopped.

If your order has progressed too far to cancel, it will continue through fulfillment. If the merchandise is eligible for return, you may request a return after receiving it according to the requirements below.

RETURNS

48-Hour Return Request Window

Fashion Honey’s Boutique maintains a strict 48-hour return request window for eligible merchandise.

If you wish to return an eligible item, you must contact Fashion Honey’s Boutique within 48 hours of the date and time the shipping carrier confirms delivery of your order.

The delivery date and time shown in the carrier's tracking information will generally be used to determine when the 48-hour period begins.

Example

If tracking confirms delivery at 2:00 PM on Monday, your return request must generally be submitted no later than 2:00 PM on Wednesday.

Requests Received After 48 Hours

Return requests submitted more than 48 hours after confirmed delivery will generally not be accepted.

Merchandise returned without a timely return request or proper authorization may be denied a refund even if Fashion Honey’s Boutique receives the merchandise.

Simply mailing merchandise back to us does not create a right to a refund.

Exceptions will be made where required by applicable law.

RETURN AUTHORIZATION IS REQUIRED

All returns must be authorized by Fashion Honey’s Boutique.

Do not mail merchandise back before receiving return authorization and return instructions.

Contacting us within 48 hours does not automatically mean that a return is approved. The merchandise must qualify for return under this policy.

Once approved, we will provide instructions for returning your merchandise.

7-DAY DEADLINE TO SHIP YOUR RETURN

Once Fashion Honey’s Boutique approves your return, the authorized merchandise must be shipped back within 7 calendar days of the date the return authorization is issued.

The carrier acceptance or postmark date may be used to determine whether the return was shipped within the required timeframe.

Returns shipped after the authorized return period may be refused or may not qualify for a refund.

CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING

Unless the return is the result of a verified error by Fashion Honey’s Boutique or applicable law requires otherwise:

The customer is responsible for all return shipping costs.

Fashion Honey’s Boutique does not reimburse return postage on standard customer returns.

We strongly recommend using a trackable shipping method and retaining your shipping receipt and tracking information until your refund is completed.

Fashion Honey’s Boutique is not responsible for customer return packages lost or damaged while being shipped back to us.

10% RESTOCKING FEE

All accepted returns are subject to a 10% restocking fee.

The restocking fee is calculated as 10% of the purchase price actually paid for the returned merchandise and will be deducted from the customer's approved refund.

The 10% restocking fee is separate from shipping charges. Original shipping charges are non-refundable, and the customer is responsible for the cost of shipping the merchandise back to Fashion Honey’s Boutique.

Example

If an eligible returned item was purchased for $100.00, the 10% restocking fee would be $10.00.

The eligible merchandise refund would therefore be $90.00.

Any original shipping charges paid by the customer would not be included in the refund, and the customer would also be responsible for the cost of returning the merchandise.

The restocking fee will not be imposed to the extent prohibited by applicable law.

CONDITION OF RETURNED MERCHANDISE

To qualify for a refund, eligible merchandise must generally be returned:

  • Unworn;

  • Unused;

  • Unwashed;

  • Unaltered;

  • Undamaged after delivery;

  • With original tags attached, when applicable;

  • In original packaging, when applicable;

  • With all accessories, manuals, components, and other included items; and

  • In a condition suitable for resale.

Returned merchandise may be denied if it contains or shows evidence of:

  • Wear;

  • Washing;

  • Stains;

  • Makeup;

  • Deodorant;

  • Perfume or fragrance;

  • Smoke or other strong odors;

  • Pet hair;

  • Alterations;

  • Missing tags;

  • Missing components;

  • Customer-caused damage; or

  • Other evidence of use.

REFUNDS

Refunds Are Issued Only After the Return Is Received

Fashion Honey’s Boutique does not issue refunds merely because a return has been requested, approved, or placed in the mail.

Before a refund is issued, the returned merchandise must be:

  1. Authorized for return;

  2. Shipped within the authorized return period;

  3. Received by Fashion Honey’s Boutique;

  4. Inspected; and

  5. Approved for refund.

Once these requirements are satisfied, Fashion Honey’s Boutique will calculate the applicable refund, deduct the 10% restocking fee, and initiate the remaining refund to the customer's original payment method.

ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE

Original shipping and delivery charges paid by the customer are non-refundable.

An approved standard return will generally refund the eligible purchase price actually paid for the returned merchandise less the 10% restocking fee.

The refund will generally not include:

  • The 10% restocking fee;

  • Original shipping charges;

  • Expedited shipping charges;

  • Return shipping expenses;

  • Additional carrier services purchased by the customer; or

  • Other non-refundable charges permitted by applicable law.

If a discount was applied to your purchase, your refund and restocking fee will be based upon the amount actually paid for the returned merchandise.

Exceptions may apply where required by applicable law.

HOW YOUR REFUND IS CALCULATED

For a standard accepted return, your refund will generally be calculated as follows:

Eligible purchase price actually paid for returned merchandise
– 10% Restocking Fee
= Approved Merchandise Refund

Original shipping charges are not refunded.

The customer also pays the cost of shipping the merchandise back to Fashion Honey’s Boutique.

Example

You purchase an eligible item for $80.00 and pay $8.00 for shipping.

If the return is accepted:

  • Merchandise purchase price: $80.00

  • 10% restocking fee: – $8.00

  • Approved merchandise refund: $72.00

  • Original $8.00 shipping charge: Not refunded

  • Return shipping: Paid by the customer

Your refund to the original payment method would therefore be $72.00.

REFUND PROCESSING TIME

Once your authorized return has been received, inspected, and approved, Fashion Honey’s Boutique will initiate the refund to your original payment method.

Please understand that initiating a refund and receiving the money in your account are two different steps.

After Fashion Honey’s Boutique submits an approved refund, your bank, credit-card issuer, or payment provider may require additional processing time before the funds appear in your account.

Fashion Honey’s Boutique does not control the processing time of your financial institution after the refund has been submitted.

REFUND METHOD

Approved monetary refunds will generally be returned to the original payment method used for the purchase.

We generally cannot redirect a card refund to another credit card, bank account, or unrelated payment method.

CLOTHING & FASHION MERCHANDISE

Eligible clothing and fashion merchandise must meet all return requirements described above.

Please carefully review sizing and measurements before purchasing.

Sizing varies among brands and manufacturers. A Small, Medium, Large, XL, or numerical size from one manufacturer may fit differently from the same size offered by another manufacturer.

Trying on eligible clothing carefully is permitted, but merchandise showing signs of wear, washing, stains, fragrance, makeup, deodorant, damage, alteration, or removed tags may be denied.

JEWELRY

Eligible jewelry must be unworn and returned in its original condition and packaging.

For health and hygiene reasons, the following are generally Final Sale:

  • Earrings;

  • Piercing jewelry;

  • Helix jewelry;

  • Body jewelry; and

  • Other intimate-contact jewelry.

Customers with metal sensitivities should review available product information before purchasing.

Normal tarnishing, fading, plating wear, scratches resulting from use, or damage caused by exposure to water, chemicals, perfumes, lotions, or normal wear is not considered a manufacturing defect.

BEAUTY & PERSONAL-CARE PRODUCTS

For health, hygiene, and product-integrity reasons, beauty, skincare, cosmetics, hair-care, and personal-care merchandise that has been:

  • Opened;

  • Unsealed;

  • Used;

  • Tested;

  • Applied;

  • Sprayed; or

  • Otherwise removed from its original sanitary condition

is Final Sale and cannot be returned except where required by law or where an applicable product-safety or recall remedy applies.

Please review product descriptions and available ingredient information before purchasing.

TOYS, SQUISHIES, SENSORY & FIDGET PRODUCTS

Eligible toys, squishies, sensory products, stress-relief products, and fidget merchandise must generally be unused and returned in original condition and packaging.

Products damaged through chewing, biting, cutting, puncturing, excessive stretching, misuse, intentional alteration, or use inconsistent with manufacturer instructions are not considered defective.

ELECTRONICS & ELECTRONIC ACCESSORIES

Eligible electronics and electronic accessories must generally be returned unused, complete, and in original condition and packaging.

Customers are responsible for reviewing available compatibility and technical information before purchasing.

Purchasing an item that is incompatible with your particular device does not automatically mean the product is defective.

Manufacturer warranties may apply to certain merchandise.

CUSTOMIZED & PERSONALIZED PRODUCTS

Customized, personalized, sublimated, DTF printed, specially printed, and made-to-order merchandise is Final Sale once production begins.

Customers are responsible for carefully reviewing:

  • Names;

  • Spelling;

  • Wording;

  • Dates;

  • Sizes;

  • Colors;

  • Images;

  • Artwork;

  • Placement; and

  • Other customization selections.

If Fashion Honey’s Boutique makes a verified production error or the product arrives materially defective or materially different from the approved customization, please contact us.

CLEARANCE & FINAL SALE ITEMS

Merchandise specifically identified as:

FINAL SALE, CLEARANCE, CLOSEOUT, LAST CHANCE, AS-IS, OPEN BOX, CUSTOMER RETURN, or NON-RETURNABLE

cannot be returned or exchanged unless otherwise stated or required by applicable law.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

Please inspect your order promptly after delivery.

If merchandise arrives damaged, appears defective, or Fashion Honey’s Boutique sends an incorrect item, contact us as soon as possible.

Please provide:

  • Your full name;

  • Order number;

  • Product involved;

  • Description of the issue;

  • Photographs of the merchandise; and

  • Photographs of the packaging when relevant.

Please do not use, wash, alter, repair, discard, or further damage merchandise for which you are submitting a claim.

Once we verify the issue, Fashion Honey’s Boutique will provide an appropriate remedy.

When the return results from a verified fulfillment error by Fashion Honey’s Boutique, we will provide appropriate return instructions.

MISSING ITEMS

If your package arrives and an item appears to be missing, contact us promptly.

Please verify whether your order was shipped in multiple packages before reporting an item as missing.

We will review available fulfillment and shipping records and address verified errors appropriately.

RECALLED PRODUCTS

The standard 48-hour return window does not eliminate an applicable remedy involving a product subject to a safety recall.

Recalled merchandise will be handled according to our Product Safety & Recall Policy, applicable recall instructions, and applicable law.

The available remedy may include a refund, replacement, repair, manufacturer remedy, or another resolution.

UNAUTHORIZED & LATE RETURNS

Do not send merchandise to Fashion Honey’s Boutique without authorization.

Merchandise returned:

  • Without authorization;

  • Without a timely return request;

  • After the authorized return-shipping period;

  • To an incorrect address; or

  • Contrary to the return instructions provided

may be refused and may not qualify for a refund even if the merchandise is received by Fashion Honey’s Boutique.

Acceptance of a package by Fashion Honey’s Boutique does not, by itself, constitute acceptance or approval of the return.

EXCHANGES

If an exchange is offered for an eligible product, replacement merchandise is subject to availability.

Because Fashion Honey’s Boutique may carry limited quantities and unique merchandise, we cannot guarantee that the same product, color, or size will remain available.

If an exchange is unavailable, we will advise you of the options available under this policy.

REFUSED & UNDELIVERABLE PACKAGES

Refusing delivery does not automatically qualify an order for a refund.

Customers are responsible for providing a complete and accurate shipping address.

If a package is returned because of:

  • An incorrect or incomplete customer-provided address;

  • Refused delivery;

  • Failure to retrieve the package; or

  • Another customer-related delivery issue,

original shipping charges remain non-refundable, and additional shipping charges may apply if the customer requests reshipment.

If an eligible return is ultimately accepted from such a shipment, the applicable 10% restocking fee will still apply unless prohibited by law.

CHARGEBACKS & PAYMENT DISPUTES

If you believe there is a problem with an order, we encourage you to contact Fashion Honey’s Boutique so we have an opportunity to address the issue.

If a payment dispute or chargeback is filed, Fashion Honey’s Boutique reserves the right to provide relevant transaction information to the payment provider, including order information, tracking and delivery records, customer communications, return-policy information, photographs, and other documentation relating to the transaction.

Nothing in this section limits a customer's lawful rights regarding unauthorized transactions or legitimate payment disputes.

FRAUDULENT OR ABUSIVE RETURN CLAIMS

Fashion Honey’s Boutique reserves the right to deny claims reasonably determined to involve fraud, merchandise substitution, intentionally damaged merchandise, altered evidence, false information, repeated abuse of our return procedures, or other fraudulent activity.

Where appropriate and legally permitted, we may restrict future purchases or account access.

LEGAL EXCEPTIONS

Nothing in this Return, Refund & Cancellation Policy is intended to eliminate or restrict consumer rights or remedies that cannot legally be waived.

Where applicable federal, state, or local law requires a refund, replacement, cancellation, repair, recall remedy, waiver of a restocking fee, or other consumer remedy, applicable law will control.

HOW TO REQUEST A CANCELLATION OR RETURN

Please contact Fashion Honey’s Boutique through the Contact Us page at:

www.FashionHoneys.com

Please provide:

  • Your full name;

  • Order number;

  • Item involved;

  • Whether you are requesting a cancellation or return;

  • Reason for the request; and

  • Photographs when applicable.

For Cancellations

Contact us as quickly as possible before the order enters final fulfillment, packing, or shipment processing.

For Returns

Contact us within 48 hours of carrier-confirmed delivery to request return authorization.

If approved, the return must be shipped back within 7 calendar days after authorization.

All accepted returns are subject to a 10% restocking fee.

For Refunds

Refunds for authorized returns are initiated only after Fashion Honey’s Boutique receives, inspects, and approves the returned merchandise.

The applicable 10% restocking fee will be deducted from the merchandise refund.

Original shipping charges and customer-paid return shipping costs are non-refundable except where otherwise required by law.

Please Shop Carefully

Because Fashion Honey’s Boutique maintains a short 48-hour return request period and accepted returns are subject to a 10% restocking fee, we encourage customers to inspect their merchandise promptly after delivery.

Please review product descriptions, measurements, sizing, materials, colors, compatibility information, and customization selections carefully before purchasing.

If you have questions about a product, we encourage you to contact us before placing your order.

Fashion Honey’s Boutique

Handpicked finds. Individual style.

A New Look ~ All You.

www.FashionHoneys.com